Terms and Conditions
BOOKING TERMS & CONDITIONS FOR THE SUPPLY OF SERVICES
Information about us
‘United in the Community’ is a trading name of Boston United Football in the Community Limited, which has its registered office at 50-54 Oswald Road, Scunthorpe, North Lincolnshire, DN15 7PQ. (Company Number 06433551).
When you book a place on an activity through this website you enter a contract with Boston United Football in the Community Limited. In these terms and conditions, a reference to ‘we’, ‘us’ or ‘our’ is a reference to Boston United Football in the Community Limited, and references to courses, sessions and activities always means the ‘United in the Community’ courses provided by Boston United Football in the Community Limited. In these terms and conditions a reference to ‘you’ or ‘your’ means a reference to the person applying to book a course and a reference to ‘participant’ means the person for whom a place on a course is booked.
This page together with the documents referred to on it tell you the terms and conditions on which we provide courses. Please read these terms and conditions carefully and make sure you understand them before applying to book a place on a course. By applying to book a place on a course you agree to these terms and conditions.
PLACING AN ORDER AND PRICING
1.1 After you apply to book a place on a course we will send you an email acknowledging we have received your application and booking. A contract between us will be formed when we send you the automated booking confirmation email. However, all applications and bookings are subject to acceptance by us. Should we decide that we do not accept your application, we will confirm your non acceptance by sending you an non acceptance email. If your booking is not accepted the contract will be void as per the non-acceptance email. Our website sets out further details on the specific requirements for each course and acceptance is subject to compliance with those specific requirements.
1.2 If you are currently banned from participating on our courses, we have the right to cancel the contract should a booking be made. A refund will be issued minus a 20% administration charge.
1.3 If you do not receive an acceptance email within 28 days of applying to book a place on a course (or, if sooner, within 5 days of the course starting) please call the Community Office on 01205 364406 to confirm whether your application has been accepted.
1.4 By applying to book a place on a course you confirm that: (a) you are legally capable of entering binding contracts; (b) you are at least 18 years old; (c) your application is in a private capacity for an individual participant with whom you are the legal parent or guardian and you are not applying for places on courses which you intend to resell in the course of a trade or business; (d) you are aged 18 or over and the application is for yourself to participate on a course: or (e) the participant is not currently banned from participating on our courses.
1.5 The price of courses and any additional fees we charge (but not any fees charged by third parties which you may incur in attending courses) will be as stated on our website from time to time, unless there is an obvious error. These prices and additional fees may change at any time, but any change will not affect any application for which we have sent an acceptance email.
1.6 All applications must be accompanied by payment in full of the appropriate course fee at the time of booking, unless otherwise stated.
1.7 It is your responsibility to ensure all details, including customer details and participant details, are up to date and correct at the time of booking.
CANCELLATION AND REFUNDS
2.1 To cancel an accepted booking, you must inform us in writing.
2.2 Customers will be offered to transfer their booking to another activity, where possible. You may cancel your booking without charge (minus a 20% administrative charge) within 7 days of us accepting your booking provided the course has not already started. Bookings made within 7 working days of the start date of the activity are non-refundable.
2.3 For cancellations made in accordance with condition 2.2 a full refund is available subject to, a 20% administrative charge. Please note that a booking can be transferred to another eligible person without charge.
2.4 All courses, activities, venues are subject to change according to weather, venue availability, a satisfactory number of participants, and other factors beyond our control. As such, we may cancel or change any courses, should this be necessary for these reasons. If we do have to cancel an activity we will offer an alternative course (if available and suitable) or a full refund.
2.5 For the avoidance of doubt, no refund is permitted for participant’s failure to attend the course.
2.6 In all cases where we make any refund we will process the refund as soon as possible and always within 30 days of notice of cancellation. We will usually issue a refund using the same method you used to pay.
3.1 You must ensure that the participant is physically fit and able to participate in the sporting activities. If you need any further information on the physical fitness required of participants or have any doubt that a participant is sufficiently physically fit to attend a course please contact us before applying for a place on a course. We will not issue a refund because a participant is not sufficiently physically fit to participate in any part of a course.
3.2 In the event that the participant needs medical attention during any course you agree to us arranging for any appropriate and necessary treatment.
4.1 Neither you nor we shall be liable to the other for any loss or damage the other suffers as a result of a breach of these terms and conditions, unless that loss or damage was reasonably foreseeable at the time of agreement of these terms and conditions.
4.2 Nothing in this agreement excludes or limits in any way our liability for: (a) death or personal injury caused by our negligence; or (b) fraud or fraudulent misrepresentation; or (c) any other matter for which it would be illegal or unlawful for us to exclude or limit or attempt to exclude or limit our liability.
4.3 The cost of any damage caused by you or any participant you have booked on a course to any property or facilities will be passed on to you and you will be liable to pay it.
5.1 During our courses we may run ‘Competitions’. Any competitions that we may run within any of our courses are operated at our entire discretion and in all matters (including disputes), the decision of our judge(s) shall be final and no correspondence or discussion shall be entered into.
5.2 Any prizes offered are non-transferable and there is no cash alternative. We reserve the right to substitute prizes of equal or greater value at any time.
6.1 Coupons are valid for a limited time only. United in the Community reserves the right to modify or cancel coupons at any time.
6.2 If you do not purchase the qualifying items added to your order when the coupon is in effect, the discount will not apply.
6.3 The coupon applies only to qualifying items displaying the coupon offer.
6.4 The coupon offer will not be valid until it is applied to the qualifying item.
6.5 Customers may only use coupons once, and are entitled to use one coupon per transaction.
6.6 The coupon may only be used on www.pilgrimsuitc.co.uk and their public Booking Bugs site, and may only be used in conjunction with the purchase of specified products and/or services as outlined in the coupon discount offer.
6.7 If you cancel any of the items purchased with a coupon, and a refund is to be made – the coupon discount or value will be subtracted from the return credit.
6.8 If sessions or activities are fully booked, the coupon cannot be redeemed.
6.9 Coupons are void if restricted or prohibited by law.
REMOVAL OF PARTICIPANTS FROM COURSES
7.1 Participants on courses must comply with the Course Regulations, all rules and regulations that apply at any location where courses are provided, and all instructions of course leaders and other staff at any location where courses are provided.
7.2 We treat as a priority the safety and wellbeing of all participants attending our courses. We therefore reserve the right to remove from our courses, without refund, any participant who contravenes condition 6.1 of these terms and conditions, is found bullying, behaving in a way that may be a danger to other participants, or who is generally disruptive. Bullying, harassment or threatening behaviour will not be tolerated towards Boston United Football in the Community Limited staff.
IMAGE AND OTHER RIGHTS
8.1 You agree to grant to us and to Boston United Football in the Community Limited a worldwide right indefinitely, without the need for approval or compensation, to use the participant’s name, photograph, video or film portrayal, image, likeness, interview, voice or sound of any participant in any media whatsoever for the purpose of advertising, promotional or other commercial purposes, unless otherwise stated at the time of booking.
FILMING AND RECORDING
9.1 We do not allow any external party to use video or other filming or recording equipment on courses and accordingly neither you nor the participant may record or attempt to record (whether permanently or transiently) or transmit moving images or voices of anyone at the course. You may take still photographs at times indicated by us within the program schedule, provided that they are only used for private purposes
NO COMMERCIAL USE
10.1 Neither you nor the participant shall disclose or use any aspect of our course for commercial purposes.
11.1 You must confirm that you are the legal parent or guardian when making a booking for a child aged 17 or under. If you are not the legal parent or guardian of the participant, you will not be able to make a booking.
12.1 Certain laws require that some information we give you should be in writing. You accept that most communication with us will be electronic. We will contact you by email or provide you with information by posting notices on our website. You agree to this electronic means of communication and acknowledge that contracts, notices, information and other communications we provide electronically comply with legal requirements that such communications be in writing.
13.1 All notices you give us must be given to us at The Jakemans Stadium, York Street Boston, Lincolnshire PE21 6JN or admin@PilgrimsUITC.co.uk. We may give notice to you at either the email or postal address you provide to us when applying for a place on a course. Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an email is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.
No delay, act or omission by either you or us in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
14.2 Rights of Third Parties
This Contract is not enforceable by any third party under the Contracts (Rights of Third Parties) Act 1999 or otherwise.
14.3 Entire Agreement
The Contract constitutes the entire agreement between you and us in relation to its subject matter. No other terms apply.
14.4 Data Protection
14.5 Governing Law & Jurisdiction
14.5.1 This Contract will be governed by the law of England and Wales.
14.5.2 Disputes will be submitted to the exclusive jurisdiction of the courts of England and Wales.